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  Remarks by the Hon. Fred Mitchell Mp
Minister of The Public Service & Foreign Affairs
Opening of the BPSU Seminar on The Agreement
Between The Government and The Bahamas Public Service Union 

BCPOU HALL


25th October 2006 

It is an honour for me to be here this morning to launch this seminar by the Bahamas Public Service Union.  As I understand it, the intention of the President John Pinder is to take you through all of the provisions of the agreement signed between the Government and the Union so that you will come to understand more fully what has been agreed, and the objectives that have commonly been agreed by the Government with your Union. 

I want to reiterate that the Government is committed to this agreement.  This is a point that I made on behalf of the Government at a meeting held recently with Permanent Secretaries.  You will know however that there continues to be significant institutional resistance to the implementation of its provisions.  I was heartened therefore that we have now found a way forward with the consultants for the government Keith Archer and Frank Carter working with an implementing Committee and with the Permanent Secretaries to ensure that the provisions of the agreement are carried out fully. 

Many of you have asked about the question of public sector reform.  I like to use a phrase that I first heard used by the outgoing Secretary General of the United Nations Kofi Annan.  He says reform is a process and not an end.  I have likened it before by this analogy.  Reform is not like going into City Markets and buying an apple off the shelf, which when consumed is gone.  It is a continuous process. 

I would also like to say by way of background that this society is quite well known for talking the language of modernity and change but when it comes to actual change, we do not want to change.  The fact is to change we simply must change.  But there are many psychological, cultural and education hurdles we have to overcome to accomplish that simple act, in that simple sentence.  Too often in the business of the public policy of The Bahamas, the message that you get is 100 reasons why something cannot change or should not change.  We trust that now that this agreement is signed and the political directorate of the country is fully behind it that everyone else will now see their way clear to fall in line. 

I am reminded of a report that was done by the British on reform of their Public Service.  One of the observations that report made was that it is difficult, as you get closer to elections to carry out a reform agenda.  You can never find common cause with the Opposition parties on the issue because it is too easy for them to argue that the traditional privileges of the civil service are being eroded by any reform agenda.   We run that risk now but it is a risk, which is well worth taking because the advance of our country and the way we do business will be threatened if we do not move ahead.  It has taken too long to get to this point.  The inertia that we find in our systems both in the public and private sector must be eliminated and our culture should adjust to the fact that we must do things faster, quicker better. 

The agreements signed with the BPSU and with Bahamas Union of Teachers are landmark agreements because by them we seek to drive the process of reform from the bottom up. The agreements contain explicitly within the provisions a commitment to decentralization and to efficiency.  Implicitly there is an attempt to modernize the management practices in the service so that it is less opaque, more transparent and open. 

I liken what we are doing to what you often see in many of today’s restaurants.  The kitchens in the restaurants are left open to the public that they are serving.  That allows the customer to see just how the food is being prepared, how it is being stored, the attention to cleanliness and other details about food safety and preparation.   Transparency in the practices of the Service is good for the Service.   It means that decisions can be made more objectively, and that an officer knows more clearly what he or she has to do in order to succeed in the service. 

In this connection, I am happy to announce that the General Orders, this contract and the Public Service Rules and Regulations are now on line so that they can be accessed electronically.   The Government is looking at how we can accommodate the commitment cost wise to ensure that there are hard copies of the most recent agreement available for all. 

The most vexing internal problem for the service is the tardiness of the decision making with regard to promotions and the lack of transparency in the exercise.   There is still too much of a mystery about how the process is done.  Many employees have the mistaken view that somehow the Ministry of the Public Service is responsible for promotions.  In fact the promotion of an officer is firstly the responsibility of the Ministry itself and your supervisors.  The Ministry of the Public Service is a facilitating Ministry.  The employee’s substantive Ministry sets the qualifications for promotions, is responsible for the annual confidential reports, and for the budgetary clearance. The Public Service Commission makes the decision.  The difficulty we have is what happens when a ministry, department or Supervisor is simply bloody-minded and refuses to act fairly in the exercise of their judgment with regard to promotions.  A policy review is being done to see just how to deal with this problem.  One suggestion is the formation of a management audit unit in the Ministry of the Public Service. 

We are also looking at the possibility of a civil service entry exam, and an equivalency exam for people who are unable to obtain the requisite academic qualifications for promotion in the service. 

As Minister, my view is also that there are too many informal practices and conventions that govern the decisions in the Service that do not find their way into writing.  Too much of it is vested in the minds of a particular officer in the service, and if that officer is not around there is no guidance on the subject.    I believe that these conventions, circulars and other policy decisions of the Cabinet also ought to find their way into the pubic domain.  

Recently at my meeting with permanent secretaries I was able to review the provisions of the constitution of the country and the lines of authority in the Government.  I believe increasingly there is a need at that level for the Government to make a formal policy decision to draft a formal policy directive with regard to the levels and limits of the authority of permanent secretaries and how and under what circumstances that authority is to be exercised.  I am thinking of asking the Commonwealth Fund for Technical Cooperation to help us with the drafting of such a document.  

The Minister is the ultimate authority in a ministry and decides policy and can give specific and general directions to the Permanent Secretary who supervises the department from the Ministry, which directions unless unlawful or contrary to established policy that officer is bound to follow.   Further, I was able to convey to Permanent Secretaries the unhappiness of the government at the complaints coming from you about the tardiness of the decision making in the area of promotions and other personnel matters. 

Too many queries are coming to politicians about routine personnel matters that can be solved at the level of Ministries.  Too much blame is being assigned to the Department of the Public Service and to the Public Service Commission for matters that can be solved at the level of ministries.  I was also able to point out that the request for documents emanating from the Department of the Public Service and the Public Service Commission is often like running the gauntlet.   

There is also the problem of security vetting.  We have brought to the attention of the Commissioner of Police the need for assistance in expediting this service.  The Government has even offered to bring in retired police officers if necessary to help get these issues resolved.  The police have assured us that they are able to handle the requests expeditiously and we continue to monitor progress in that area. 

Recently, the Cabinet decided to return to permanent secretaries the authority to hire within their budgetary allocations persons for whom they have delegated authority.  This is subject to a sign off by the Minister, the Ministry of Finance and the Department of the Public Service.  It is the first limited step toward lifting a moratorium on hiring that has in my view been counter productive to the forward movement of the service. 

The moratorium has left a skill deficit in many critical areas and the advice is that moratoriums are blunt instruments, which do not often accomplish the financial savings and other efficiencies that are touted to promote them.  The Service needs to get every year a cadre of young people from each graduating class or annual birth cohort if the Service is to remain relevant and current to the times.  Moratoriums prevent that from happening. 

I am happy then that this exercise is taking place today.  It is important for more of this to be done.  I hope that you work with your president and he works with us in an effort to ensure all that I have talked about this morning continues: the transparency, the openness, the objectivity.  Remember, all of us have stake in reform.  This agreement is part of that process. There is no point in being afraid of change because we really have no other choice but to change or be relegated to the scrap heap of history. 

I wish you well during these two days and thank you very much indeed.

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